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CII Benchmarking Code of Conduct
A. Preamble
Benchmarking is a systematic process of measuring one’s performance against recognized
leaders for the purpose of determining best practices that lead to superior performance when
adopted and utilized. It is a part of our industry’s continuous improvement process and
involves the indirect transfer of ideas from the “best-in-class” organizations to those seeking to improve.
To guide its activities and the activities of other participants in the CII Benchmarking &
Metrics Program, promote acceptance, and enhance the professionalism and overall
effectiveness of the program, the Benchmarking and Metrics Committee has established this
Code of Conduct. Compliance with this code is a requirement for participation in the CII
Benchmarking and Metrics Program.
B. Activities of the Benchmarking & Metrics Committee and the CII Staff Members Who
Support Its Activities
The activities of the members of the Benchmarking & Metrics Committee and the CII staff
who support the Committee’s activities will be governed by the following principles:
1. Benchmarking interchange will be treated as confidential to the individuals and
organizations involved. Confidential individual company data will not be communicated
to any other organization without the consent of the company submitting the data. Only
aggregated data will be published or disclosed in a public forum. Rules for aggregating
data to protect individual company confidentiality shall be established by the CII
Benchmarking & Metrics Committee and will be strictly followed. CII staff and any
third party researchers will be required to execute confidentiality agreements prior to
accessing CII confidential benchmarking data.
2. In the context of CII benchmarking, no attempt will be made to gain confidential
information from any organization that is not related to the activities of the Committee.
3. Data submitted to CII for benchmarking purposes will be used to establish performance
and practice use norms and to establish the value of best practices. Data may also be
used to support research and implementation initiatives with the goal of improving
project performance.
4. Contacts made to organizations participating in the CII Benchmarking Program will be
made through the designated Benchmarking Associate, provided that one has been
designated. Mutual agreement will be established with the Benchmarking Associate
before seeking benchmarking data from other parties within an organization.
Permission of a third party will be obtained before providing his/her name in response to
a contact request. For designated “expert users,” prior permission is assumed.
C. Activities of Companies Participating in the CII Benchmarking & Metrics Program
Companies participating in the CII Benchmarking & Metrics Program will be expected to
adhere to the following principles:
1. Discussions or actions that might lead to or imply an interest in restraint of trade, market
customer allocation schemes, dealing arrangements, bid rigging, bribery, or
misappropriation will be avoided.
2. A competitor or potential competitor will not be contacted to obtain price or sales-related
data.
3. Since member companies gain by sharing data (with due respect to confidentiality
concerns), participants agree to input complete and accurate data on a representative
sample of projects, and may expect access to similar data from member companies after
aggregation of the information to protect participant confidentiality.
4. No effort will be made to seek confidential information on other companies through CII
staff or Committee members.
5. Commitment to the efficiency, effectiveness, and accuracy of the benchmarking process
will be demonstrated through annual attendance at Benchmarking Associate training and
through thorough review/validation of data prior to submission to CII. Participants will
also commit to providing questionnaires that are as complete as possible.
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