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How to Order

You can purchase CII products (electronic or hard-copy) directly from the Web or by contacting CII Publications via e-mail, phone, mail, or fax. Registered users who work for CII member organizations can log in and access many electronic products for free, and may purchase hard copies at the member discount.

CII Online Education has a separate process. Please go to the Online Education page for more information on that program.

Ordering Online | Other Ways to Order | Methods of Payment
Shipping Methods and Charges | Expedited Handling | Return Policy

Ordering Online

The easiest way to purchase CII products is online through our website checkout process. Everybody who purchases from the CII website must register and log in. Watch the video below for a brief introduction to the process of locating, selecting, ordering, and receiving CII products through our online store.

If you work for a CII member organization, contact your Online Administrator to become a CII registered user. This way, you can receive member prices and access members-only areas. Others can register by signing up.

Once you are registered, please log in. You cannot purchase products unless you are logged in. Once you have logged in, you can browse the site and add products to your Shopping Cart as you go. You can order any combination of downloadable files or physical products.

For non-members purchasing electronic publications, follow the directions in My Shopping Cart to purchase your selections, then once you are finished checking out, click on Download Purchases in the blue bar.

Other Ways to Order

You also can purchase CII publications by e-mail, phone, mail, or fax. CII can send you hard-copy products by mail or electronic files by e-mail. Other publications are available exclusively in a single format, whether electronic or in hard-copy. Check an individual publication’s listing for its availability and format. Please contact CII Publications at or (512) 232-3016 if you have any ordering questions.

To order by mail, fill out the order form (a PDF file) and mail it to CII Publications at 3925 W. Braker Lane (R4500), Austin, Texas 78759-5316. You can e-mail the order form to or fax the order form to (512) 499-8101.

Pricing Policy

All prices are in USD and are subject to change.

CII member organizations and their employees are charged for products at member prices. All others are charged at non-member prices.

As a courtesy, CII extends a discount to academics and students. To enjoy this discount, academics and students should be prepared to provide verification of their educational status at a university. Once your status has been verified, you must order through CII Publications at or (512) 232-3016.

CII does not offer any wholesale discount, but we may apply a discount for large volume orders (100+).

Methods of Payment

For any order, payment must be received and cleared before it will be shipped.

CII’s preferred method of payment is major credit card; however, we also accept cash, checks, and money orders. Payments via wire or bank transfers are accepted with the additional charge of $20 USD to cover the wire/transfer fees.

International orders may be paid by check drawn on a U.S. bank, in U.S. dollars.

Shipping Methods and Charges

All standard hard-copy orders will automatically ship out to the address provided during check-out via USPS. Please expect delivery within 10 calendar days. Need your order sooner? See Expedited Handling.

We calculate the shipping charges based upon the total weight of order and delivery destination:

Standard Domestic Shipping Charges
Order Total Wt. Package Size Shipping Charge
Up to 2.5 lbs Envelope/Small Box $11.00
2.51 to 9 lbs Medium Box $16.50
9.01 to 20 lbs Large Box $22.00
Over 20 lbs Special Packaging $27.50*
Standard International Shipping Charges
Canada/Mexico: Up to $20.00 added to the domestic shipping charge
All other Countries: Up to $40.00 added to the domestic shipping charge

*CII does reserve the right to contact customers with large orders.

Expedited Handling

At your request, a hard-copy order will be handled on an expedited basis for a fee in addition to the standard shipping charge. The fee will be charged to cover the expedited handling and the express shipping and is calculated as 20% of your order’s subtotal, plus $20.00.

For orders placed by 2pm CT Monday–Friday, domestic customers should expect to receive delivery within two business days, and international customers should expect delivery within five business days.

Return Policy

For all returned items, CII will refund the amount paid minus shipping charges and a 10% restocking fee.

Ordering Online | Other Ways to Order | Methods of Payment
Shipping Methods and Charges | Expedited Handling | Return Policy

Last modified and verified on 11-15-13 by The CII Webmaster

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