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RT-381

Adapting through Organizational Agility

Launched 2020

It has been said that the only constant is change. This statement has never been more relevant than now. Historically stable industries and companies are being disrupted by the changing business environment. When change is inevitable and unavoidable, adaptability becomes critical; however, studies have shown that approximately 70% of all organizational change efforts fail, and this trend holds true for the capital projects industry.

CII launched RT-381 to study whether organizational agility can help plan change efforts more effectively. The team defined organizational agility as the ability of an organization to practice forward-thinking to anticipate and quickly respond to the drivers of change in a constantly changing environment by reconfiguring its structure, people and culture, and processes and technology.

By drawing upon the findings detailed below, RT-381 created an Organizational Change Adaptability Tool (OCAT) to help organizational change initiators, implementors, and managers adapt to changes in their external environment by assessing, contextualizing, and prioritizing where effort is needed. The OCAT allows owner and contractor capital project organizations to jump-start their change planning process more effectively.