Three-step QMS Assessment and Improvement Process (RS254-1, p. 21)
Step 1: Define and Develop Your QMS
Action #1:Understand the Requirements for a QMS
Action #2:Document the CFD Processes Governed by Your QMS
Action #3:Gain Management Commitment for QMS Implementation
Step 2:Assess the Effectiveness and Maturity of Your QMS
Action #4:Assess Your QMS Compliance with ISO 9000
Action #5:Measure QMS Effectiveness vs. Your Objectives
Action #6:Evaluate the Maturity of Your QMS
Step 3: Improve the Effectiveness of Your QMS
Action #7:Understand the Key Drivers of QMS Improvement
Action #8:Understand the Characteristics of Highly Effective QMS
Action #9:Identify and Act on QMS Improvement Opportunities