Visualizing Indicators of Project Health

RT-345 Topic Summary
RT 345

Overview

Collaboration, communication, and interactions among project stakeholders have a high impact on the overall success of complex capital projects. Due to the cyclical nature of communications and deliverables among these stakeholders, any interface health problems in this environment (e.g., misalignment, mistrust, delays, or miscommunications) can have a critical effect on the health of the overall project. Given the complex nature of these projects, project teams need new methods to act as leading indicators, detecting overloaded interfaces and identifying any unhealthy relationships between stakeholders. These methods should also be designed to visualize overall project health.

RT-345 developed the Integrated Project Monitoring Method (IPMM) to establish a workable approach to measuring and visualizing interface health and workload among project stakeholders. The IPMM provides a novel qualitative point system to evaluate interface health and workload between project stakeholders, and a novel visualization approach to present the results of this analysis of the stakeholder interface networks. The IPMM also supplies tools that offer a holistic approach to measuring and visualizing project health and workload during all phases of a project, but with emphasis on the early phases. The effective application of these tools can give a project’s owner, managers, and control teams early indications about where additional efforts might best be applied to support project success.

RT-345 used six project case studies to validate the tools it developed during this research. The participants found that the tools supported deeper insights into project health, led to possible diagnoses of emerging issues, and supported actions to improve project health.

Logged-in members can download the slides for this presentation from the “Presentations from CII Events” section below.

Related Academic Publication (not published by CII)

Eray, Ekin (2020). “Measuring and Visualizing Integrated Project Interface Status.” Dissertation, University of Waterloo.

 

Key Findings and Implementation Tools

1 : Developing an Application Framework for the Integrated Project Monitoring Method


RT-345 defined a simple method that included six main steps to measure and visualize health and workload at project interfaces:
  1. Project Selection and Identification
  2. Stakeholder Identification
  3. Stakeholder Connection Identification
  4. Stakeholder Connection Evaluation
  5. Visualization
  6. Interpretation and Corrective Action
These main steps served as the framework for the Integrated Project Monitoring Method (FR-345, page 28).