Deploying Best Practices in Unfamiliar Countries

RT-294 Topic Summary
RT 294


This research presents a process to improve the deployment of best practices in unfamiliar locations. The objective of the research is to reduce the gap in the deployment of best practices domestically against the added challenges of deployment abroad. The research effort intends to find a systematical approach for such deployments.

A list of common issues encountered is identified and grouped into nine categories: Business customs, social and cultural, regulations, market and political conditions, geography and logistics, legal and contracts, human resources and workforce, safety and security; and communications.

The Analytic Hierarchy Process (AHP) is utilized to establish the weighted contribution of each issue into each category and then of each category into an overall deployment readiness metric. This information is used to develop a systematic scoring metric for the readiness to deploy best practices in unfamiliar countries.

A series of mitigation strategies is proposed to address the readiness gaps identified by the metric. Research team members along with subject matter experts reviewed such strategies to ensure their thoroughness and relevance.

The research developed the International Readiness Passport (IRP) that is expected to provide the following benefits:

  • Increase company confidence when planning work abroad by establishing readiness to estimate and bid work in unfamiliar countries
  • Provide gap analysis to help identify risks and provide potential solutions to mitigate those risks
  • Establish the collection and dissemination of knowledge regarding best practice deployment in unfamiliar countries

Key Findings and Implementation Tools

1 : Commonly Encountered Issues

This research identified 61 issues commonly found while deploying best practices in unfamiliar countries, grouped in the categories shown in the table below, with their percentual contribution to the readiness metric. The specific weighting for each specific issue was also established. (RS294-1, p. 8)
Reference: (RS294-1)

2 : Mitigation Strategies to Address Gaps in Readiness

A set of mitigation strategies is included in the research for addressing the gaps identified in the calculation of the readiness metric. The figure below explains the process. (RS294-1, p. 13)
Reference: (RS294-1)

3 : International Readiness Passport (IRP) Scoring

The research also provides the meaning behind the scoring scale used on the tool as shown in the table below.
 (RS294-1, p. 15, Table 3)
Reference: (RS294-1)

4 : International Readiness Tool Validation

The development of the International Readiness Tool was validated using a survey that covered 10 projects executed by nine different companies in nine different countries in five continents. The validation confirmed that the tool was accurate and meaningful and the details are provided in the research. (RS294-1, p. 20, Figure 5)
Reference: (RS294-1)

5 : Implementation Tool #1

IR294-2, International Readiness Passport

Is an Excel-based tool that determines the readiness gaps, calculates a score and provides recommendations. Retrospective validity tests were performed to ensure the capability, accuracy, relevance and functionality of the tool.
Reference: (IR294-1)

Key Performance Indicators

Reduced/improved risk, Improved performance/achieved success

Research Publications

Deploying Best Practices in Unfamiliar Countries - RR294-11

Publication Date: 04/2014 Type: Research Report Pages: 221 Status: Reference

International Readiness Passport: User Guide, Version 1.1 - IR294-2

Publication Date: 09/2013 Type: Implementation Resource Pages: 33 Status: Tool

Deploying Best Practices in Unfamiliar Countries, Version 1.1 - RS294-1

Publication Date: 09/2013 Type: Research Summary Pages: 24 Status: Supporting Product

Presentations from CII Events

Plenary Session - Deploying Best Practices in Unfamiliar Countries

Publication Date: 07/2013 Presenter: Number of Slides: 12 Event Code: AC13

Implementation Session - Deploying Best Practices in Unfamiliar Countries

Publication Date: 07/2013 Presenter: Number of Slides: 32 Event Code: AC13