The Role of Executive Support in Implementation Champion Success

Publication No

RS246-1a

Type

Research & Development Product

Publication Date

Sep 01, 2009

Pages

Research Team

RT-246

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DOCUMENT DETAILS

Abstract

Key Findings

Filters & Tags

Abstract

The success of a new implementation process relies on two critical organizational elements: an implementation champion (IC) who has the primary responsibility of introducing new practices to benefit the organization, and who also offers t

Key Findings

The role of IC is a critical position in any effort to implement new organizational work processes or project practices. An IC support survey found that respondents: (RS246-1a, p. 5)

Adequate Time - had little designated time to perform IC tasks
Adequate Support - believed that minimal support was provided by management for new practice implementation
Adequate Visibility - enjoyed little visibility for implementation efforts
Implementation Difficulty - encountered difficulties at various organizational levels during the implementation effort
Primary Barriers - encountered barriers that were primarily cultural and organizational rather than technical
Level of Success - believed they were only moderately effective in their IC responsibilities

Successful change management efforts are directly dependent on the capabilities of the leader leading the change. (RS246-1a, p. 21)

Filters & Tags

Knowledge Area

Business and Project Processes, Project & Program Management, Project Organization & Communication

Best Practice

Implementation of CII Research

Project Phase

Feasibility, Concept, Detailed Scope, Detailed Design (Engineering), Procurement, Construction, Commissioning & Startup, Handover & Closeout

Project Function

Project Business Sponsor, Project Management, SBU/Corporate Functions

Industry Group

Light Industrial, Heavy Industrial, Buildings, Infrastructure

Research Topic

Support for Implementation Champions

Keywords

Implementation Champion, Experience Reference Index (ERI), Benchmark Development, First Implementation, Institutional Integration, Change Audit, Need Analysis, Project Link, Resource Allocation, Visible Return, Implementation Planning Model, Implementatio