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Adaptation of Quality Function Deployment to Engineering and Construction Project Development

Publication No
SD-97
Type
Academic Document
Publication Date
Dec 01, 1993
Pages
168
Research Team
RT-031
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DOCUMENT DETAILS
Abstract
Key Findings
Filters & Tags
Abstract
The current research explores the adaptation of Quality Function Deployment (QFD) to the process of project development in the engineering and construction (E&C) industry. It corroborates the findings of the Phase I QFD Feasibility Study (24)
Key Findings

Quality Function Deployment (QFD) – QFD is a method to develop design quality to satisfy customer expectations in the final product by creating alignment with the defined needs of the customer. Key information on implementation of QFD is provided in SD-97 Adaptation of Quality Function Deployment to Engineering and Construction Project Development. (SD-97, p2-1)

  • The primary phases that the research team viewed QFD as being most appropriate for implementation include feasibility, conceptual development, and preliminary design. The business requirements phase was considered not to yield opportunities to apply QFD.
  • An illustration of the application of QFD to the feasibility stage is provided in SD 97. Similar examples are provided for the conceptual and preliminary design phases. The final design phases offers discrete opportunities for QFD applications but were not illustrated in the document.  

Other key information on the QFD process, including the primary definitions of QFD can be found in SD-74.
Filters & Tags
Knowledge Area
Quality Management
Best Practice
Quality Management
Project Phase
Feasibility, Concept, Detailed Scope, Detailed Design (Engineering)
Project Function
Project Management, Architects & Engineering, Project Controls, Procurement & Contracts, Operations & Maintenance, Health, Safety & Environmental, Quality Management, External Stakeholders
Industry Group
Light Industrial, Heavy Industrial, Buildings, Infrastructure
Research Topic
Total Quality Management
Keywords
QFD, Quality Function Deployment, TQM Implementation Roadmap, TQM Training, Quality Focus Teams, Quality Improvement Teams, rt31

Related Resources

Implementing TQM in Engineering & Construction

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Feb 01, 1994
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SP31-1
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Implementation Process for Improved Quality in Plants/Divisions

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SP-17
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Guidelines for Implementing TQM in the Engineering and Construction Industry

Publish Date:
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Publication:
SD-74
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