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Costs of Quality Deviations in Design and Construction

Publication No
RS10-1
Type
Guidelines/Suggestions
Publication Date
Jan 01, 1989
Pages
26
Research Team
RT-010
DOCUMENT DETAILS
Abstract
Key Findings
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Abstract
The average cost of rework on industrial projects exceeds 12 percent. For the $140 billion U.S. construction industry, this means that we waste in excess of $17 billion annually. These costs can be significantly reduced through better quality manageme
Key Findings
RS10-1, The Quality Performance Management System (QPMS)

Is a management tool providing for the quantitative analysis of certain quality-related aspects of design and construction by systematically collecting and classifying the costs of quality. The cost of quality is defined as the cost of correcting deviations (rework) plus the cost of quality management activities. (RS10-1, p. 23)
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Best Practice
Research Topic
Quality Management
Keywords
quality, quality management, quality performance management system, cost of quality, cost of correcting deviations, cost tracking, management tool, quantitative analysis, rt10