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Making Zero Rework A Reality: A Comparison of Zero Accident Methodology to Zero Rework and Quality M

Publication No
RR203-11
Type
Academic Document
Publication Date
Mar 01, 2006
Pages
82
Research Team
RT-203
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DOCUMENT DETAILS
Abstract
Key Findings
Filters & Tags
Abstract
While the construction industry has made great strides in improving its safety record over the last decade, the same cannot clearly be said regarding rework. Rework measures over the past decade have not shown any measurable improvement. Therefore, th
Key Findings
Worker involvement is needed to resolve the continuing problem of rework. The lower level of craft worker involvement and lack of incentives based on quality are potential areas for improvement. (RR203-11, p. 18)

Tracking rework was very common on the study projects. Investigation of rework or defects was less common than for safety incidents. 

Is there a near-miss and quality error reporting system that initiates investigations at the project site and by upper management? In general rework and quality investigations, except for a limited number of respondents, do not have as formal a reporting process which could be an area for improvement.

Quality errors and near-errors also require investigation and reporting. (RR203-11, p. 65)

 
Filters & Tags
Knowledge Area
Performance Assessment, Quality Management, Safety
Best Practice
Quality Management
Project Phase
Detailed Design (Engineering), Procurement, Construction
Project Function
Project Business Sponsor, Project Management, Construction, Quality Management, External Stakeholders
Industry Group
Light Industrial, Heavy Industrial, Buildings, Infrastructure
Research Topic
Do It Right the First Time
Keywords
Quality, Safety, Rework, Do It Right the First Time, Cost Impact, Construction Costs, Quality-Error, Construction Sites, Execution Level, Safety Management, Pre-Project, Field Errors, Pre-Task, rt203

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