Model for Partnering Excellence
Six key factors in implementing and managing successful partnering relationships are: (RS102-1, p. v)
- Establishing Trust
- Getting Top Management’s Support
- Establishing Win-Win Objectives
- Addressing Internal Barriers
- Getting Champion to Direct the Process
- Developing Measures, Linked to Objectives
The research showed that managing an effective partnering relationship is a five-phase process melding the executive, management, and craft levels. Refer to the RS102-1 for a description of the objectives and critical success factors associated with each phase. (RS102-1, p. 6)
Phase 1 – Owner’s Internal Alignment
Phase 2 – Partner Selection
Phase 3 – Partnering Relationship
Phase 4 – Project Alignment
Phase 5 – Work Process Alignment
To assess true benefits, measure, and track performance (with partnership) against performance before establishment of the partnering relationship with the following suggested types of measures (based on research): (RS102-1, p. 18)
- Results: hard measures based on objective analysis of performance relative to quantifiable standards
- Process: used to assess the existence and performance of work processes
- Relationship: qualitative measures used to assess health of partnership or project team, or the perception of its performance by key customers
