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The Blueprint: A Process for Measuring Project Quality

Publication No
SP36-2
Type
Examples of forms, paperwork, etc.
Publication Date
Dec 01, 1994
Pages
64
Research Team
RT-036
DOCUMENT DETAILS
Abstract
Key Findings
Filters & Tags
Abstract
The following is a “why to/how to” manual explaining research performed by the CII Quality Performance Measurements Research Team. The intent of this manual is to introduce a systematic approach for measuring quality in projects and facilitating its i
Key Findings
The Flowchart – depicts the parties involved and the steps needed for implementing “The Blueprint” process into a project management system. (SP36-2, p. 18)
The Project Phase Model – provides an overview of the general EPC phases and their major outputs. (SP36-2, p. 19)
The SIPOC (Suppliers, Inputs, Process, Outputs, and Customers) – is the working level of the Blueprint that shows inputs, activities, and outputs for each EPC phase, as well as generic metrics. (SP36-2, p. 21)
The Critical Few Worksheet – organizes the necessary measures and sets targets and responsibility for each. (SP36-2, p. 29)
The Quality Evolution Chart (QEC) – a tool for the systematic breakdown of general objectives into more specific ones. (SP36-2, p. 20)
The Fishbone (Cause and Effect Diagram) – facilitates brainstorming of possible causes that produce a specific result. (SP36-2, p. 20)

SP36-2, The Blueprint: A process for Measuring Project Qualityhe Quality Measurement Matrix

Provides a concise format for listing examples of quality performance measurements (SP36-2, p. 30).

The Blueprint Walk-Thru Example – Illustrates the Blueprint process by cascading through the steps for the business and project management teams (SP36-2, pp. 35-51).

Overcoming Barriers to Implementation Summary – Discusses potential obstacles to implementing The Blueprint and approaches to overcome them (SP36-2, Appendix pp. 53-54).

Phase Model Form – A flowchart form for documenting key inputs, outputs, trigger points and metrics used to measure quality and provide process feedback (SP36-2, Appendix p. 59).

Filters & Tags
Best Practice
Research Topic
Quality Performance Measurements
Keywords
Quality performance measurements, Quality management process, Predictive performance indicators, The Blueprint, Quality measurement matrix, Fishbone diagram, Customer focus, Employee empowerment, rt36