Best Practices in Quality Management for the Capital Facilities Delivery Industry

Publication No

RS254-1

Type

Research & Development Product

Publication Date

Feb 01, 2010

Pages

Research Team

RT-254

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DOCUMENT DETAILS

Abstract

Key Findings

Filters & Tags

Abstract

The roots of modern quality management science extend back to the early 1900s when the industrial revolution enabled the mass production of products. The ability to mass-produce drove the need to implement inspection and quality control measures in or

Key Findings

Three-step QMS Assessment and Improvement Process (RS254-1, p. 21)

Step 1: Define and Develop Your QMS
Action #1: Understand the Requirements for a QMS
Action #2: Document the CFD Processes Governed by Your QMS
Action #3: Gain Management Commitment for QMS Implementation

Step 2: Assess the Effectiveness and Maturity of Your QMS
Action #4: Assess Your QMS Compliance with ISO 9000
Action #5: Measure QMS Effectiveness vs. Your Objectives
Action #6: Evaluate the Maturity of Your QMS

Step 3: Improve the Effectiveness of Your QMS
Action #7: Understand the Key Drivers of QMS Improvement
Action #8: Understand the Characteristics of Highly Effective QMS
Action #9: Identify and Act on QMS Improvement Opportunities

Filters & Tags

Knowledge Area

Business and Project Processes, Quality Management

Best Practice

Quality Management

Project Phase

Feasibility, Concept, Detailed Scope, Detailed Design (Engineering), Procurement, Construction, Commissioning & Startup, Handover & Closeout

Project Function

Project Management, Architects & Engineering, Procurement & Contracts, Construction, Quality Management

Industry Group

Light Industrial, Heavy Industrial, Buildings, Infrastructure

Research Topic

Quality Management Best Practice Refresh

Keywords

Quality, Quality Management System, QMS, Quality Management Matrix, ISO 9001, ISO 9004, Quality Performance Measurement, Project Performance Measurement, Compliance Checklist, rt254

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