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Implementing A Modern Quality Management System

Event Date
Apr 01, 2010
Type
Workshop Presentation
Research Team
RT-254
Slides
43
Topic
Quality Management Best Practice Refresh
DOCUMENT DETAILS
Abstract
Filters & Tags
Abstract
This research team analyzed and documented the Quality Management (QM) systems, programs, and improvement activities currently used in the Capital Facilities Delivery (CFD) industry.  Key elements of an effective QMS were identified as reported by owners, contractors, and suppliers. The team found that no single QMS standard would ensure than an organization will achieve the highest levels of quality. While ISO 9001 is the most commonly used QM standard, most of the other industry QM standards have elements in common.  The QM systems reported as highly effective were differentiated by the amount of focus placed on the following six key practices, with the importance of leadership and accountability cutting across all six areas:      Leadership and management commitment to QMS     Level of QMS training     Emphasis on supplier and contractor QMS     Extensive use of metrics     Management of work process improvements     QMS certification and accreditation  Implementation Resource (IR) 254-2 provides a three-step process for comparing an organization’s present QM system against those of organizations that report having highly effective QM systems. This process also allows users to determine how best to improve their systems.  IR254-2 includes the following tools:      A QM Maturity Matrix     Key drivers of a QMS     Comparison of the elements of QM and business excellence system
Filters & Tags
Knowledge Area
Business and Project Processes, Quality Management
Best Practice
Quality Management
Project Phase
Feasibility, Concept, Detailed Scope, Detailed Design (Engineering), Procurement, Construction, Commissioning & Startup, Handover & Closeout
Project Function
Project Management, Architects & Engineering, Procurement & Contracts, Construction, Quality Management
Industry Group
Light Industrial, Heavy Industrial, Buildings, Infrastructure
Research Topic
Quality Management Best Practice Refresh
Keywords
Quality, Quality Management System, QMS, Quality Management Matrix, ISO 9001, ISO 9004, Quality Performance Measurement, Project Performance Measurement, Compliance Checklist, rt254

Related Resources

Best Practices in Quality Management for the Capital Facilities Delivery Industry

Publish Date:
Jun 01, 2010
Publication:
RR254-11
Quality Management Best Practice Refresh

Implementing and Improving Quality Management Systems in the Capital Facilities Delivery Industry

Publish Date:
Mar 01, 2010
Publication:
IR254-2
Quality Management Best Practice Refresh

Best Practices in Quality Management for the Capital Facilities Delivery Industry

Publish Date:
Feb 01, 2010
Publication:
RS254-1
Quality Management Best Practice Refresh

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