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Identifying Customer Requirements Through Quality Function Deployment

Publication No
SD-69
Type
Academic Document
Publication Date
Feb 01, 1992
Pages
39
Research Team
RT-031
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DOCUMENT DETAILS
Abstract
Filters & Tags
Abstract
Quality Function Deployment (QFD) is a planning and communication tool of proven value in manufacturing and service industries, in the design of new products and services and the improvement of existing ones. Appendix A contains more complete descript
Filters & Tags
Knowledge Area
Quality Management
Best Practice
Quality Management
Project Phase
Feasibility, Concept, Detailed Scope, Detailed Design (Engineering)
Project Function
Project Management, Architects & Engineering, Project Controls, Procurement & Contracts, Operations & Maintenance, Health, Safety & Environmental, Quality Management, External Stakeholders
Industry Group
Light Industrial, Heavy Industrial, Buildings, Infrastructure
Research Topic
Total Quality Management
Keywords
QFD, Quality Function Deployment, TQM Implementation Roadmap, TQM Training, Quality Focus Teams, Quality Improvement Teams, rt31

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