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Improving Frontline Supervision in Industrial Construction

Improving Frontline Supervision in Industrial Construction

Publication No
FR-330
Type
Examples of forms, paperwork, etc.
Publication Date
Dec 01, 2018
Pages
60
Research Team
RT-330
DOCUMENT DETAILS
Abstract
Key Findings
Filters & Tags
Abstract
Frontline supervisors – foremen and general foremen – are the managers who translate construction execution plans into productive action. Despite their importance, they have been comparatively understudied. Recent productivity research has focused on
Key Findings
Ten Core Competencies or Skills Common to Both Foremen and General Foremen
    
  1. General Construction Knowledge
  2. Trade-specific Knowledge
  3. Verbal Communications
  4. Written Communications
  5. Pre-Planning
  6. Problem-solving
  7. Ethical Values System
  8. People Management
  9. Leadership
  10. Proactive and Goal-driven

These competencies comprise a variety of skills, but their foundations are the same across Foremen and General Foremen.

Ten Common Activities Foremen Perform Each Day          Eight Common Activities General Foremen Perform Each Day
    
  1. Meetings – Client/Coordination/Scheduling/Look Ahead
  2. Plan/Prioritize Tasks & Fallback Work (“Plan B”)
  3. Safety-related Activities – Meetings/JHA Development/Inspections/Action Items/Sign/Review FLHAs
  4. Complete Paperwork
  5. Coordinate with Other Crews/Support
  6. Supervise/Motivate/Execute
  7. Plan for Future Work
  8. Work on Tools with Crew
  9. Receive/Check/Verify Materials in Area
  10. Move Crews to Contingency Work
            
  1. Meetings – Client/Coordination/Scheduling/Look Ahead
  2. Plan/Prioritize Tasks & Fallback Work (“Plan B”) with Foremen
  3. Safety-related Activities – Meetings/JHA Development/Inspections/Action Items/Sign/Review FLHAs
  4. Constraint Management – Ensure FM has all crane support/scaffold/material/equipment
  5. Follow up with FM & Crews Throughout Day – Work Area Reviews/Productivity Check in Field
  6. Work Package Development – Model Review/FIWP Review/FIWP Schedule/Close-out FIWPs
  7. Communicate with Field Engineers – Develop Estimates for Extra Work/RFIs
  8. Complete Progress/Timesheets/Forecasts/Review Installed Quantities/Cost Codes

Based on its review of the typical responsibilities, RT-330 established daily target time ranges for each of these activities that Foremen and General Foremen perform.
 

Self-reporting by hundreds of Foremen and General Foremen shows that many are spending time above or below the target for each of their tasks. The spread of time is very wide and indicates a large opportunity for the industry to improve. More time on productive tasks (and less time on required but non-productive tasks) will likely increase field productivity metrics.

Training and education are seen to be lacking among Foremen and General Foremen. While the majority of frontline supervisors report receiving education and training on basic tasks, they self-report having received little training on basic construction management skills (e.g., scheduling and estimating), and even less training on more advanced skills (e.g., 3D models, Lean Construction, and Advanced Work Packaging). These data support RT-330's proposition that the industry is under-investing in education for frontline supervisors.

Both Foremen and General Foremen with AWP training are shown to spend time closer to target times in several areas, suggesting that training does have positive effects beneficial to productivity.

Irrespective of training, on several tasks both Foremen and General Foremen allocated their time closer to target on AWP projects than on Traditional projects. This result supported findings from CII research teams 272 and 319, that AWP increases construction productivity.

Filters & Tags
Research Topic
Improving Frontline Supervision in Industrial Construction
Keywords
Construction Supervision, Productivity, Cost Performance, Schedule Performance, Training, Leadership, Human Resources, Safety, Time Management, Productivity Impediments, rt330