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Transferring Experiential Knowledge from the Near-Retirement Generation to the Next Generation

Publication No
RR292-11
Type
Academic Document
Publication Date
Mar 01, 2014
Pages
269
Research Team
RT-292
DOCUMENT DETAILS
Abstract
Key Findings
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Abstract
As the baby boomer generation nears the traditional retirement age of 65, organizations are finding themselves facing a potential mass exodus of their most senior and experienced employees; the capital projects industry is no exception. These potentia
Key Findings

Typical elements of a Knowledge Management Program include the following phases: 

  • Prepare for KM Effort
  • Conduct a Risk Assessment
  • Determination and Implementation of Plan
  • Monitoring and Evaluation

The knowledge management program is successful because it is an intuitive process that has been institutionalized into corporate culture and day-to-day workflow. (RR292-11, p. 69)

For the case studies, the organizations have the push for a more mature knowledge management program was motivated by the desire to provide a continuous level of service across geographic boundaries. 

Filters & Tags
Research Topic
Knowledge Transfer from the Near-Retirement Generation to the Next Generation
Keywords
SME, Subject Matter Experts, SMA, Subject Matter Areas, KM, Knowledge Retention Management, KTS, Knowledge Transfer Strategies, Bench Strength, Experiential Knowledge, Knowledge Transfer Case, Retirement, Baby Boomers, Knowledge Retention, Knowledge Manag